New Report
The State of Enterprise Systems
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Report shows that 80% of Salesforce work happens before a single change is made.
183 enterprise Salesforce orgs
12,290 admin interactions analyzed
5 months of behavioral data
Trusted by the innovators at:
The Findings
We classified work in complex systems into three stages. A pattern emerged.
The Path Forward
The 80% problem can be solved — by closing the loop between understanding and change.
That means connecting to live systems, contextualizing what’s there, and acting with confidence as a single motion instead of three distinct handoffs.