Salesforce routing,
powered by AI

Automate assignment across any Salesforce object, including leads, opportunities, accounts, or custom objects, with AI-driven rules that scale.

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Intelligent Salesforce routing features and capabilities

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AI-powered assignment rules

Static Salesforce assignment rules quickly break down at scale. Sweep replaces them with an AI-driven engine that evaluates geography, account context, rep workload, and availability, ensuring every record is assigned instantly and accurately.

  • Assign based on any Salesforce field, territory, or workload cap
  • AI-driven recommendations balance fairness and coverage
  • Works across leads, opportunities, accounts, and custom objects
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Territory & team management

Salesforce territory alignment shouldn’t take weeks or break processes. Sweep automates record assignment across objects whenever geographies or teams change. This ensures fair coverage, balanced workloads, and no downtime.

  • Automate territory updates without disruption
  • Dynamic capacity rules prevent overload and burnout
  • Flexible distribution across SDRs, AEs, and CSMs
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Round-robin & load balancing

Fair distribution improves trust, morale, and performance. Sweep offers Salesforce round robin and load balancing options to ensure no rep is overloaded or left behind, preventing bias and ensuring equal coverage.

  • Sequential or weighted round robin for any object
  • Workload balancing with ownership limits
  • Intuitive dashboards for managers and reps
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Real-time testing & deployment

Updating Salesforce routing logic should take minutes, not weeks. Sweep gives admins the ability to test, preview, and deploy routing rules in real time, without IT involvement.

  • Test routing logic instantly
  • Instant deployment across objects
  • Rollback and audit trails ensure governance
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Multi-object routing

Lead routing is only part of the picture. Sweep applies the same flexible logic to opportunities, accounts, cases, and any custom object. One engine powers the entire revenue lifecycle, from first touch to renewal.

  • Route opportunities by region, size, or vertical
  • Assign accounts by tier or lifecycle stage
  • Extend rules to service and support workflows
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Deduplication embedded in routing

Salesforce duplicates waste precious time, distort ownership, and damage reporting. Sweep embeds deduplication into the routing workflow itself, preventing errors before they happen. Admins define merge rules and tie-breakers once; Sweep enforces them automatically.

  • Detect and merge duplicates across leads, contacts, and accounts
  • Apply configurable filters and tie-breaker logic
  • Keep records clean and routed correctly in real time
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Native Salesforce integration

Sweep is embedded directly in Salesforce, keeping data accurate and assignments instant. That means no manual integrations, lagging updates, or hidden complexity.

  • Real-time record assignment and updates
  • Unified reporting across Salesforce dashboards
  • Governance-ready with audit trails built in
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Alerts, analytics & visibility

Routing doesn’t end when records are assigned. Sweep ensures teams know what’s happening and provides visibility into performance.

  • Slack or email alerts for new assignments
  • Track speed-to-lead, conversion, and workload balance
  • Transparency builds trust and accountability across teams

Real users. Real time saved.

From 19 minutes to 33 seconds
Challenge:

Cybrary relied on LeanData for their routing needs, but faced high costs, rigid workflows, and long delays matching leads against its 1M+ account database. Leads sat in a “holding period” before routing, slowing speed-to-lead.

Implementation:

Cybrary migrated to Sweep in days, consolidating routing, deduplication, and assignment in one Salesforce-native layer.

Results:
  • 90% faster implementation of routing changes
  • 80% lower cost to maintain routing logic
  • 2x faster response to territory and team shifts

"Sweep's UI made it very clear to me what assignments were going where, and which criteria were extraneous or duplicative. Now iterating and making changes is way easier than before."

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Rouel Agustin
Director Revops, Cybrary
9 hours saved every week
Challenge:

Salesforce territory management consumed 5–10 hours weekly, plus error-prone manual reassignments of accounts, opportunities, and tasks.

Implementation:

ClearGov deployed Sweep for dynamic territory management, SLA-based routing, and Slack alerts. The team replaced legacy patchwork with automated rules across leads, accounts, and opportunities.

Results:
  • ~9 hours saved per week on manual territory work
  • 5x faster territory updates
  • 90% fewer manual adjustments after personnel changes

"We had our new business funnel built out in two days, far faster than I’ve seen before. Updating sales funnels, dependencies, and validation rules can easily take up to a month."

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Hours saved weekly on territory management

90%

Fewer disruptions during personnel changes
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Tzvi Gerstle
Director Revops, ClearGov
Rapid routing logic changes
Challenge:

Deputy needed flexibility with their routing. Salesforce’s native assignment rules were too slow to update, limiting responsiveness.

Implementation:

Deputy replaced backend logic with Sweep’s no-code builder, applying routing across leads and opportunities. Rules could be tested and deployed instantly by admins.

Results:

90% faster implementation of routing changes 80% lower cost to maintain routing logic 2x faster response to territory and team shifts

"It’s super easy with Sweep - we can just build a routing rule around the logic we need instead of having to navigate the back end of Salesforce. Instead of taking weeks, this will take a day or two and will be a big win for our company"

10X

Faster routing changes implemented

60%

Reduction in Salesforce admin workload
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Jay Mahoney
RevOps, Deputy

Frequently Asked Questions

Get quick answers about how Sweep Salesforce implementation services support your systems, teams, and Salesforce workflows.

Salesforce lead routing is the process of assigning new leads to the right sales reps. While Salesforce provides basic assignment rules, these quickly become unmanageable in large, complex orgs. For enterprises handling thousands of leads daily, effective routing has a direct impact on speed-to-lead, conversion rates, and rep productivity. Sweep enhances Salesforce lead routing with AI, automatically evaluating factors like geography, workload, and account context. This ensures every lead is assigned in seconds, without relying on custom Apex code or fragile workflows.

Sweep is a modern alternative to LeanData that combines AI-driven routing, deduplication, and alerts in a single Salesforce-native layer. While LeanData often relies on static rules and complex workflows that require ongoing admin or developer support, Sweep is no-code and built for admins to adapt in minutes. It extends beyond lead routing to cover opportunities, accounts, and custom objects, with deduplication embedded directly into the routing process to eliminate delays and errors. Customers switching from LeanData report dramatic improvements in speed-to-lead—one reduced their average holding period from nearly 20 minutes to just 33 seconds—along with lower maintenance costs and greater flexibility.

If you’re exploring alternatives to LeanData for Salesforce lead routing, several tools are worth considering — Chili Piper (strong at form-routing + scheduling), Traction Complete (good hierarchy & matching logic), ZoomInfo Operations (strong data hygiene + enrichment), and LeadAngel (flexible and affordable routing). But for teams that need routing across all Salesforce objects (leads, opportunities, accounts, custom ones), real-time deduplication, workload balancing, speed to lead, and minimal admin overhead, Sweep stands out as the best alternative. Unlike many tools that focus only on lead routing or require heavy backend configuration, Sweep delivers a unified, AI-powered routing layer that reduces delays (e.g. drop holding times from minutes to seconds), cuts cost of ownership, and gives RevOps teams the agility to adjust rules, territories, and logic instantly, without complex integrations.

Yes. Sweep was built for large Salesforce orgs processing thousands of leads per day. Its AI-driven engine ensures fast performance even under high load. As teams or territories change, Sweep streamlines updating routing automatically without downtime or manual reconfiguration. Enterprises benefit from scalability, reliability, and built-in governance features like audit trails and compliance logging, making Sweep ideal for high-volume, complex environments.

No. Configuration is entirely no-code, with a point-and-click interface. This makes deployment faster and easier compared to Salesforce Flows or Apex. Admins can set up complex routing logic in minutes, without writing or maintaining code. This reduces technical debt and removes reliance on IT resources, while still supporting enterprise-level routing requirements.

Sweep eliminates duplicates by embedding deduplication directly into the routing workflow, so records are cleaned before they’re assigned. Instead of relying on batch jobs or external syncs, Sweep runs natively in Salesforce and evaluates every new record from any source—web forms, marketing automation, events, imports, or manual entry. Admins can define flexible matching rules (Lead-to-Lead, Lead-to-Account), apply filters by record type or source, and set advanced merge logic for field-level control. When a duplicate is found, Sweep can enrich existing records, override fields, or automatically convert leads into the right contact and account. Tie-breakers ensure the best match when multiple duplicates exist, and enrichment can be delayed to capture all relevant data before merging. The result is clean, accurate records across leads, contacts, and accounts, faster speed-to-lead, and no wasted rep time chasing duplicates.

Many lead routing solutions require complex setup, static rules, or ongoing IT involvement. Sweep was designed for Salesforce admins, with no-code configuration and a clean interface. Admins can update routing logic, territories, and deduplication rules without coding or long workflows. With advanced options like tie-breakers, workload caps, and real-time previews, admins stay in full control of how records move through Salesforce. Because configuration, documentation, and governance are built into the same workspace, changes are faster, safer, and easier to troubleshoot. The result is fewer tickets, quicker iteration, and more independence for teams managing complex orgs.

Yes. Sweep fully supports both round-robin and territory-based routing, giving admins the flexibility to configure whichever method best fits their sales model, or to run both side by side. With round-robin, leads, opportunities, or accounts can be distributed evenly across SDRs, AEs, or CSMs, with options for weighted distribution and workload caps to prevent rep burnout. With territory-based routing, records can be assigned according to geography, account tier, industry, or any Salesforce field, and territories can be updated dynamically without downtime. Sweep’s routing engine is multi-object, so the same logic applies whether you’re assigning leads to SDRs or accounts to enterprise reps. Admins can also combine the two methods, for example, first routing by territory, then round-robin within the assigned group, to ensure fairness and precision. Because all of this is configured natively in Salesforce with no Apex or Flow, changes are fast, transparent, and easy to maintain.

Traditional lead routing in Salesforce depends on static rules. Sweep introduces AI-driven logic that considers geography, account context, rep workload, and deduplication in real time. This ensures that every lead is routed to the right person instantly, even as territories or teams evolve. The AI-driven approach not only improves speed-to-lead and conversion rates but also reduces the need for manual intervention, helping RevOps teams scale with confidence.

From assignment to acceleration

Ready to transform your Salesforce?

Whether you’re routing leads, opportunities, or accounts, Sweep ensures every Salesforce record gets to the right place, instantly and accurately.