Salesforce’s Agentforce has dominated headlines since its launch, promising digital labor for every team and workflow. But before a single agent goes live, most organizations spend 6-8 weeks on discovery just to create a roadmap.
Sweep’s Agentforce Assessment with Coastal, a top ranked Salesforce and AI consultancy, compresses that into 3-5 days—delivering discovery analysis automatically, and proving ROI upfront. The result: 30-40% faster time-to-value with no extra headcount required.
And that’s exactly why the Assessment matters now. Even with 12,500 Agentforce deals closed (6,000 paid), many teams still don’t know where to begin, how to prove ROI, or how to stay compliant in regulated environments.
The adoption reality behind the headlines
Salesforce is accelerating the development of Agentforce, introducing “digital labor” designed to autonomously take action using your organization’s data and business logic—paving the way toward an “Agentic Enterprise.”
But many customer pilots stall before launch. Analysts cite “decision fatigue,” unclear ROI, and pricing complexity slowing adoption. Admins point to the time and effort required to map processes, untangle automations, and ensure compliance before a single agent goes live.
As Salesforce trainer Connie Hazendonk observed after Agentforce World Tour London 2025, most customers aren’t ready for Agentforce because they’re still struggling with the basics: dirty data, poor user adoption, admins unsure how to prompt, and users who can’t navigate the system confidently. Her blunt takeaway: “Salesforce is ignoring 80% of its customer base.”
The data backs it up:
- 60% of organizations cite lack of AI skills and training as the primary barrier (Precisely, 2025 Planning Insights).
- 52% of practitioners say lack of knowledge is the #1 obstacle to adoption (ODSC, 2025 AI Trends & Adoption Report).
- While 75% of companies report using AI, only about 1% of companies consider their gen-AI rollout “mature” (McKinsey, State of AI 2025).
- Organizations with a clear data & AI roadmap are 2.7x more likely to report positive ROI. Yet 64% still don’t have one. (2025 Coastal AI Report).
The result: enthusiasm is high, but without a roadmap — and without fixing foundational issues like data hygiene, training, and adoption — too many pilots stall before delivering measurable ROI.
Introducing the Agentforce Assessment (Sweep + Coastal)
Sweep and Coastal, ISG’s top-ranked Salesforce & AI consultancy (5/5 AppExchange, 8,000+ projects), have partnered to launch the first Agentforce Assessment: a fast way to identify and prioritize where agents belong in your Salesforce org.
What you’ll get from the Agentforce Assessment (in days not weeks):
- Top agentification opportunities with estimated effort saved and business impact.
- Prioritized recommendations and a deployment roadmap
- Governance notes to ensure compliance and de-risk rollout.
How it works:
The assessment ingests Salesforce metadata, automations, rules, and user activity to map real processes, surface agent-ready tasks, and score them by ROI. It then recommends where to start and which agents and skills will deliver the most impact, all aligned with governance and business rules.
From hype to impact
Agentforce is a major shift in how Salesforce customers will work, but adoption slows without a clear ROI path. The Sweep + Coastal Agentforce Assessment delivers that path with faster analysis, lower cost, and safer rollout.
Ready to turn Agentforce into outcomes? Book a demo today.
