Drive customer satisfaction and streamline case management with Sweep’s real-time insights, automated alerts, and clear communication channels designed to help your team deliver the best possible customer experience.
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Ensure every customer issue gets to the right team instantly. Sweep automates case routing based on territory, product line, or any custom fields—for faster response time and a smoother customer experience.
Ensure that each customer is receiving the best possible experience from day one by collaborating with the sales team at every touch point.
Set up automatic reminders for every account based on upcoming renewals so you can start conversations at the most timely moment.
Get all of your stakeholders on the same page, instantly. Uncover and remove siloes by creating a shared Salesforce reality. Use the commenting feature to add suggestions directly on the Sweep canvas so colleagues have immediate context.